9.01: General 

9.01: General

The need to take human factors into account; Incidents attributable to human factors / human error; "Murphy's" law.

9.02: Human Performance & Limitations 

9.02: Human Performance & Limitations

Vision; Hearing; Information processing; Attention & perception; Memory; Claustrophobia & physical access.

9.03: Social Psychology 

9.03: Social Psychology

Responsibility: individual & group; Motivation & de -motivation; Peer pressure; 'Culture' issues; Team working; Management, supervision & leadership.

9.04: Factors Affecting Performance 

9.04: Factors Affecting Performance

Fitness / health; Stress: domestic & work related; Time pressure & deadlines; Workload: overload & underload; Sleep & fatigue, shiftwork; Alcohol, medication, drug abuse.

 9.05: Physical Environment

9.05: Physical Environment

Noise & fumes; Illumination; Climate & temperature; Motion & vibration; Working environment.

 9.06: Tasks

9.06: Tasks

Physical work; Repetitive tasks; Visual inspection; Complex systems.

 9.07: Communication

9.07: Communication

Within & between teams; Work logging & recording; Keeping up to date, currency; Dissemination of information.

9.08: Human Error 

9.08: Human Error

Error models & theories; Types of error in maintenance tasks; Implications of errors (i.e. accidents); Avoiding & managing errors.

9.09: Hazards in the Workplace 

9.09: Hazards in the Workplace

Recognising & avoiding hazards; Dealing with emergencies.

 

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